House Manager/Butler

UK-based couple require experienced professional House Manager/Butler.
You will be working directly for the Principals overseeing all aspects of running and maintaining their main UK residence in Berkshire and possibly a secondary residence in the south of France.

Salary
£60,000.00-£70,000.00
Location
Henley on Thames, Berkshire
Position
Permanent Live-In

You will need to have initiative, be highly organised, efficient and confident in all aspects of managing the operations of a reasonably sized residence run to a very high (5 star hotel) standard.

You will need to take full responsibility for the management and operation of the Principals properties dealing with all the day-to-day aspects of running the property and dealing with both internal staff and external subcontractors.

You will carry out the normal role associated with a personal Butler or Household Manager.  You will be responsible for the management and organisation of the Principals lifestyle planning (Vacations, parties etc) and be working in close association with the Principals business PA.

You will be overseeing 3 to 5 full-time and part-time staff at the UK residence and up to 5 full-time and part-time staff (during the summer) at the Principals French residence.  You will be responsible for recruiting and managing a high-calibre of staff to work within the owners residences and overseeing all aspects of contracting and overseeing the household personnel and applying the relevant staff procedures and protocols.  You will be responsible for carrying out disciplinary and other procedures for the staff under your supervision.

You should be hands on and not shy in assisting the other personnel with their duties when required and should lead the household team from the front showing your prepared to do anything you might be asking of them.  You will be expected to carry out provisioning and other shopping tasks and errands for the principals.

You will be responsible for running the household budgets and making sure full and detailed accounts are kept for the properties for which you will be responsible.

You will need to have an understanding of high social etiquette and formal service, knowledge of the maintenance and care requirements of a home finished to a high standard, knowledge of luxury wardrobe maintenance and VIP guest reception and table service etc.

The owners travel frequently and need to have full confidence the home will be secure and well-run in their absence.  When the owners are travelling you will have responsibility for overseeing care, between yourself and the resident staff, for the house pets.

You should be prepared to travel with the Principals when required accompanying them on possible yacht and Villa charters and for the summer period in their French property.

Responsibilities

  • Overseeing the running of the house to a 5 star hotel standard
  • Writing and maintaining a house operations book listing all details of the day-to-day requirements and operating procedures of the property.
  • The management of all staff employed at the property
  • Organisation of all staff rotas
  • Overall supervision of all HR matters, including payroll, contracts, and any disciplinary issues
  • Supervision of the housekeeping team in maintaining and caring for the property and furnishings and wardrobe items therein
  • Training of other staff to provide correct levels of service
  • Liaising with suppliers and contractors
  • Carrying out provisioning, general shopping and other errands (including online shopping).
  • Preparing and serving snacks and drinks throughout the day when required.
  • Overseeing and helping to care for the house pets (currently one dog and one cat) to include an element of house and pet sitting when the couple are away.
  • Understanding and operating household systems including TV, WiFi, Security etc and ensuring the maintenance of same by outside contractors.
  • Overseeing gardeners and ensuring that all repairs/maintenance jobs both inside and out are taken care of.
  • Acting as a personal assistant and lifestyle planner for the Principals dealing with arranging holidays and social events when required.
  • Greeting and receiving guests
  • Keeping accurate and detailed computerised records of any property related expenses
  • The overseeing of all security procedures for the property
  • To ensure that the property is stocked with all necessary items to facilitate the smooth day-to-day running of the property as a family home

Schedule 5 and a half days a week.

Key qualifying criteria

  • Proven 3-5 years’ experience in a similar role (medium size households and managing 2-8 staff)
  • Excellent organisational and managerial skills
  • Precise with great attention to detail
  • Flexible in approach
  • Proactive and able to take initiative
  • Able to work autonomously and motivate a team
  • Good level of fitness – both houses are on several levels and require active personnel
  • Pet Knowledgeable & pet friendly with experience in pet care
  • A good communicator
  • Non smoker preferred
  • Holding a full driving licence
  • Computer literate and accomplished in Word documents being able to prepare reports and documents to high standard and also detailed Excel sheets for accounting purposes.
  • Courteous and polite – understand professional but discreet service requirements and “front of house” image
  • Smartly dressed and neatly turned out at all times
  • Of a good-humoured and cheerful disposition
Apply Now Start Date: ASAP
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